This privacy policy discloses the practices for (“M & K TECHNOVATIONS ”) to protect privacy for users of its Service. From herein, the “Service” is outlined because the user support services in hand and operated by M & K TECHNOVATIONS . Submitting your data on our web site constitutes acceptance of this privacy Policy.

1) Data collection and use:
M & K TECHNOVATIONS is that the sole owner of the data collected through the net site/phone/e-mail. We are going to not sell or rent this data to others in ways in which totally different from what’s disclosed during this policy. M & K TECHNOVATIONS collects data from the users at many different points through our toolbar.

a) Personal Information:

We consider Personal Information to be all that information, which can be used to locate you, contacts you, or determine your specific identity. When other information is linked to Personal Information, it also becomes Personal Information.

All personal information, such as your name, postal and e-mail address or telephone number, is considered private and confidential. This personal information is stored in a secure location, is accessible only by designated staff, and is used only for the purposes that you have given us permission for e.g. provision of services.

M & K TECHNOVATIONS guarantees that no personal information will be released to an individual or corporation except when client authorization is received allowing the information to be released.

b) Payment Information:

If user registers to use the Service provided by M & K TECHNOVATIONS , we are going to collect credit card data, and alternative payment data necessary to complete a payment from user. M & K TECHNOVATIONS might use a 3rd party method to verify credit cards for charge functions. This requires us to share user name, credit card number, expiration date and billing address with the credit card process company. Once process a payment transaction, M & K TECHNOVATIONS also will acquire data relating to the amount of the payment and alternative group action information. We may need to transfer or disclose this payment data to a 3rd party to the extent necessary to complete the payment process.

c) Computing System Information:
Subscriber Computer:

We tend to evoke data associated with your computer. This may include: data regarding the date of purchase of your laptop, type of laptop, serial number of your computer, make and model of your computer and/or any component, software or peripherals connected to it, condition of the PC, system and written record information regarding software installations and hardware configurations, and error tracking files. Generally, this data is needed to produce customized technical support to you, and to assist us in updating our support tools and enhancing our supported merchandise list.

Remote Access:
When requesting support for the matter to be resolved, we may need to take control of your PC. M & K TECHNOVATIONS uses qualified tools to connect to the PC/laptop remotely over the secured network, so the professionals are able to diagnose or correct issues. Our trained professions are not allowed to use the Remote Access software until and unless they receive consent to grant control from the user. Additionally, consultants will not use Remote Access tools to obtain any confidential or sensitive data on the user’s computer or network, deliberately destroy data, or cause user to experience system issues.

Diagnostic Tools:

M & K TECHNOVATIONS on-line diagnoses application may collect data regarding the state of the computer system for diagnosis purposes only. This data is packaged into a document containing all the essential details required by M & K TECHNOVATIONS and is distributed confidentially over the secured network to the M & K TECHNOVATIONS server or a 3rd party server appointed by M & K TECHNOVATIONS . M & K TECHNOVATIONS analyzes this data to diagnose and solve end-user issues. Data collected by the M&K TECHNOVATIONS application will not contain any sensitive data such as websites visited, e-mails, passwords, profiles, etc.Use of the Remote Access and Diagnoses applications is additionally subject to the terms of use within the various software license agreements.

d) Live facilitate Session Records:

M & K TECHNOVATIONS reserves the right to view online/offline sessions between the user and a Technical Support executive for internal control of the Service provided to the client. Additionally, it may be required that online/offline sessions be recorded for user reference to help in resolution of disputes and/or potential complaints. The session records will also be referred to improve the Service, build a support cognitive content, and/or conduct internal research. Recorded Session information will notcontain any identifiable personal information.

e) Cookies:

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you.Usage of a cookie is in no means related to any

personal data of the user.

f) Log Files:
We may use IP addresses to research trends, administer the location, track user movement, and gather broad demographic data for combination use.

g) Sharing:

We do not share personal information with companies, organizations and individuals outside of Google unless one of the following circumstances applies:

-With user consent

-With domain administrators

-For external processing

-For legal purposes

h) Surveys & Contests:

From time-to-time our toolbar requests data from users via surveys or contests. Participation in these surveys or contests is totally voluntary and user thus includes a selection on whether or not to disclose this data. Data requested might embody contact data (such as name and shipping address), and demographic data (such as zip code). Contact data are used to advise the winners and award prizes. Survey data is used for observation or raising the utilization and satisfaction of this toolbar and also the M & K TECHNOVATIONS service.

i) Children’s online Policy:

No part of our web site is structured to draw in anyone below the age of thirteen. In line with the Children’s on-line privacy Protection Act, we do not collect or maintain data on our web site or sell merchandise to those who we understand to be below the age of thirteen.


This computing device takes each precaution to guard data of users. Once user submits sensitive data via the website, it is protected online and offline. Once our registration type asks user to enter sensitive data (such as credit card number), the data is encrypted and is protected with the simplest of encoding package. On our secure page we use encryption to guard sensitive data, we additionally do everything in our power to guard user-information offline. All of our users’ data, not simply the sensitive data mentioned above, is restricted in our offices. Staff who want the data to perform a selected job (for example, our charge clerk or a client service representative) are granted access to in person specific data. Company policy requires staff to lock their machines any time they are away from their desk. Furthermore, ALL staff are brought up-to-date on our security and privacy practices quarterly. Also,any time new policies are implemented, our staff is notified/reminded of the importance of the privacy policy to ensure our customers’ data is protected.