1) Data collection and use:
M & K TECHNOVATIONS is that the sole owner of the data collected through the net site/phone/e-mail. We are going to not sell or rent this data to others in ways in which totally different from what’s disclosed during this policy. M & K TECHNOVATIONS collects data from the users at many different points through our toolbar.
a) Personal Information:
We consider Personal Information to be all that information, which can be used to locate you, contacts you, or determine your specific identity. When other information is linked to Personal Information, it also becomes Personal Information.
All personal information, such as your name, postal and e-mail address or telephone number, is considered private and confidential. This personal information is stored in a secure location, is accessible only by designated staff, and is used only for the purposes that you have given us permission for e.g. provision of services.
M & K TECHNOVATIONS guarantees that no personal information will be released to an individual or corporation except when client authorization is received allowing the information to be released.
b) Payment Information:
If user registers to use the Service provided by M & K TECHNOVATIONS , we are going to collect credit card data, and alternative payment data necessary to complete a payment from user. M & K TECHNOVATIONS might use a 3rd party method to verify credit cards for charge functions. This requires us to share user name, credit card number, expiration date and billing address with the credit card process company. Once process a payment transaction, M & K TECHNOVATIONS also will acquire data relating to the amount of the payment and alternative group action information. We may need to transfer or disclose this payment data to a 3rd party to the extent necessary to complete the payment process.
c) Computing System Information:
We tend to evoke data associated with your computer. This may include: data regarding the date of purchase of your laptop, type of laptop, serial number of your computer, make and model of your computer and/or any component, software or peripherals connected to it, condition of the PC, system and written record information regarding software installations and hardware configurations, and error tracking files. Generally, this data is needed to produce customized technical support to you, and to assist us in updating our support tools and enhancing our supported merchandise list.
When requesting support for the matter to be resolved, we may need to take control of your PC. M & K TECHNOVATIONS uses qualified tools to connect to the PC/laptop remotely over the secured network, so the professionals are able to diagnose or correct issues. Our trained professions are not allowed to use the Remote Access software until and unless they receive consent to grant control from the user. Additionally, consultants will not use Remote Access tools to obtain any confidential or sensitive data on the user’s computer or network, deliberately destroy data, or cause user to experience system issues.
d) Live facilitate Session Records:
M & K TECHNOVATIONS reserves the right to view online/offline sessions between the user and a Technical Support executive for internal control of the Service provided to the client. Additionally, it may be required that online/offline sessions be recorded for user reference to help in resolution of disputes and/or potential complaints. The session records will also be referred to improve the Service, build a support cognitive content, and/or conduct internal research. Recorded Session information will notcontain any identifiable personal information.
A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you.Usage of a cookie is in no means related to any
personal data of the user.
f) Log Files:
We may use IP addresses to research trends, administer the location, track user movement, and gather broad demographic data for combination use.
We do not share personal information with companies, organizations and individuals outside of Google unless one of the following circumstances applies:
-With user consent
-With domain administrators
-For external processing
-For legal purposes
h) Surveys & Contests:
From time-to-time our toolbar requests data from users via surveys or contests. Participation in these surveys or contests is totally voluntary and user thus includes a selection on whether or not to disclose this data. Data requested might embody contact data (such as name and shipping address), and demographic data (such as zip code). Contact data are used to advise the winners and award prizes. Survey data is used for observation or raising the utilization and satisfaction of this toolbar and also the M & K TECHNOVATIONS service.
i) Children’s online Policy:
No part of our web site is structured to draw in anyone below the age of thirteen. In line with the Children’s on-line privacy Protection Act, we do not collect or maintain data on our web site or sell merchandise to those who we understand to be below the age of thirteen.